Responsible gambling at Royal Reels

At Royal Reels Casino, gambling should always be a form of entertainment, never a way to make money or escape problems. This page explains the tools we provide to help you stay in control and where to find free, confidential support.

Staying in control

Set yourself a budget and a time limit before you play, only gamble with money you can afford to lose, and never chase losses. Take regular breaks, and avoid playing when you are upset, stressed or under the influence of alcohol.

Signs that play may be becoming a problem

Spending more time or money on gambling than you intended.
Borrowing money or selling possessions to gamble.
Gambling to win back what you have lost.
Neglecting work, study, family or social commitments.
Feeling anxious, guilty or irritable about your gambling.

Tools available on your account

Deposit limits — set daily, weekly or monthly caps on how much you can deposit.
Loss and wager limits — cap how much you can lose or stake over a period.
Time-out (cooling-off) — lock your account for a short break, from 24 hours up to several weeks.
Self-exclusion — close access to your account for six months or more, or permanently.
Reality checks — receive reminders of how long you have been playing.

You can apply these from your account settings, or contact our support team and we will set them up for you. Once a self-exclusion is in place, we will not be able to reverse it before the chosen period ends.

Protecting minors

Our services are strictly for adults aged 18 and over. If children share your device, consider using parental control software. See our Age Policy (18+) for more.

Where to get help

If you are worried about your own or someone else's gambling, free and confidential help is available. In Australia, you can contact the Gambling Help Online service, and internationally organisations such as GamCare and Gambling Therapy offer support and advice. These services are independent of Royal Reels Casino.

Gambling can be addictive. Please play responsibly. 18+